Can't acces site I created in Premium Website Builder

Asked by:
Coach / 26 Points
2012-02-24 6:47 pm EST
Premium Website Builder
Thank you Brad for your response. I accessed the builder followinhg your URL but because I did not login prior to access the builder, I needed to create the new website and when I wanted to publish it, I was asked to login. When I made login, I was transferred again to Cpanel. I can't access the website I have created before.

Thank you again

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-02-27 9:22 am EST
Hello Coach,

I'm sorry you're having trouble logging into the builder. It sounds like your site was built using the trial mode in the Premium Website Builder. When working in the builder, please make sure you are logged in so that your changes are saved to your account.

It may be possible for us to retrieve that site for you, but we will need some information. Please try going back to and clicking on Step 5 - Publish. Do you see a notification that your trial site will be available for a period of time, and a site URL similar to this:

If you do, please email that site URL to and we can assign that site to your builder account.


Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.