Error installing builder "domain was already used"

Asked by:
chikn412 / 5 Points
2012-01-15 10:25 pm EST
Premium Website Builder
This is the first time I have used this website, and I am tying to start using the Web Builder application, and when I go into the Install menu and add my Domain name it is telling me "This domain was already used in one of your builder accounts"

What do I need to do to get into the Web Builder from here?

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-01-16 10:20 am EST
Hi chikn412,

I'm sorry you were having trouble logging into the Premium Website Builder. I see from the notes on your account that you were able to resolve this by contacting our Support Department. I also noticed you are working on customizing the logo and uploading a custom banner in the builder for your site.

If you have any questions about working with a logo or banner in the builder, please please do not hesitate to contact us.


Christi N.

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