I cannot publish changes to the website

Asked by:
Susann / 35 Points
2013-03-15 12:25 pm EST
Premium Website Builder
I made changes to my website but when I try to publish the changes I see the remark:

the site cannot be published to the specified location. Cannot publish to the specified host via FTP. Auhtorization failed.

To ask this user for more information, please first login.

To submit an answer, please login.



3,713 Points
2013-03-15 12:47 pm EST
Hello Susann, and thank you for your question.

Sorry to hear that you're having issues uploading your files to the server. If you've forgotten your cPanel password, you can reset your cPanel password from within AMP.

If you happen to have forgotten your AMP credentials, then you would want to submit a support ticket to support@webhostinghub.com requesting for your password to be reset, and you'll want to confirm your account with the last 4 digits of the credit card you have on file.

I hope this information helps, if you're still having any issues at all please let us know.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.