Community Q&A:

I can't log in to Plesk Sitebuilder

Asked by:
lauralala / 5 Points Time:
2012-12-20 6:12 pm EST Category:
Premium Website Builder Hits:
515
I just downloaded this thing 2 minutes ago and already my login isn't working. What am I missing?

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ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2012-12-20 6:54 pm EST
Hi lauralala,

Thank you for your question. I checked in your Builder account, and it was created successfully. I went ahead and reset your password form your AMP, and emailed the login information to you.

Here is how you can reset the Builder password from AMP in the future:
After logging into AMP, select Details under Account & Billing. Then, toward the bottom you will see:
Website Builder
• Builder Login
• Reset Builder Password
Click Reset Builder Password to create a new password, you do not need the original password.

Also keep in mind that we offer over 280 software options in Softaculous. You can view them in cPanel by selecting Softaculous under Software/Services.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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