Website Builder not installed

Asked by:
CustomToursIreland / 5 Points
2012-05-29 6:38 am EST
Premium Website Builder
I think Website Builder did not install correctly for my website. It gave an error when I first tried to install, saying that is could not be associated with my account or something like that, sorry, cant remember the exact message.
It is showing in my AMP but I cannot login. I am using my CPanel user name and password. I've tried to reset my password but it tells me the Password could not be updated.

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Best answer chosen by User


16,266 Points
2012-05-29 11:25 am EST
Hello CustomToursIreland,

I see that our Support team was able to get your Website Builder installed correctly so that you can now log in.

I hope they fixed the issue for you. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best regards,
Scott M

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