Can't get logo to show in Premium Web Builder

Asked by:
Renewe7 / 13 Points
2011-09-29 7:33 pm EST
With difficulty, I managed to upload my logo several months ago. I recently tried to reload it as a bmp, jpeg, and png file. All just show the background. I even saved it as a file with fewer pixels, displayed, rather than the whole logo.


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Best answer chosen by User


13,688 Points
2011-09-30 8:25 am EST
Hello Renewe7,

Thank you for your question about logos in the Premium Web Builder. I'm sorry you're having trouble with your logo in the builder. I see that you have also submitted a ticket to and I will be responding to your ticket as well.

Some templates in the builder do not include a logo, please make sure the template you are using includes a logo.

For more information on working with logos in the builder, please see:

Thank you,

Christi N.

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