Web Builder not publishing?

Asked by:
TheHeey / 31 Points
2012-07-30 1:29 pm EST
My web builder is not publishing for www.bookofpinball.com?

"The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed."

Many thanks1

To ask this user for more information, please first login.

To submit an answer, please login.



16,349 Points
2012-07-30 1:49 pm EST
Hello TheHeey,

The typical reason that this particular answer occurs is because the USER NAME and/OR the password is not set in the publishing settings. You will need to check it and make sure it's set correctly.

When you go to STEP 5- Publishing, in the builder, you will see an option that reads EDIT PUBLISHING SETTINGS - click on it

Your settings should start with:


username = rogers24
pw= Whatever you used as your Cpanel password - this can be reset in the Account Management Panel (AMP)

working directory = /public_html/

Website URL = http://bookofpinball.com

Make sure that you click on where it says CHANGE PASSWORD to put in your proper Cpanel password.

If you have those settings in place, then the site will publish. If you require immediate assistance, please call live support.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.