Website Builder-problem

Asked by:
zoran / 5 Points
2012-10-10 8:54 pm EST
I think Website Builder did not install correctly for my website. It gave an error when I first tried to install, saying that is could not be associated with my account or something like that, sorry, cant remember the exact message.
It is showing in my AMP but I cannot login. I am using my CPanel user name and password. I've tried to reset my password but it tells me the Password could not be updated.

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16,417 Points
2012-10-10 9:15 pm EST
Hello Zoran,

Your installation needed to be manually setup by live support. They took care of it, simply login with the cpanel user and password and you should be good to go. You should receive an email with the password (and user name) for the login shortly.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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