Domain Management doesn't list my transferred domain

Asked by:
Halyn / 38 Points
Time:
2011-12-28 10:41 pm EST
Category:
Registrations And Transfers
Hits:
1,761
I recently transferred a domain, and it has a status of Transfer Complete. Also, the status of the nameservers change at PipeDNS, the domain management system with the previous host, has gone from propagating to complete.

However, here in the Domain Management section of the Account Management Panel, the transferred domain isn't listed. I don't know if there's sometimes a waiting period between a transferred domain's status of "Transfer Complete" and its being listed in Domain Management or if there's really a problem.

Thank you.

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Best answer chosen by User

0

ChristiNi
Staff
13,688 Points
2011-12-28 11:57 pm EST
Hello Halyn,

I'm sorry if you're having trouble managing your transferred domain. We have corrected the issue and you can now view and manage this domain through AMP, including changing the Nameservers.

Thank you for your patience while we resolved this for you. If you have any additional questions, or need further assistance, please do not hesitate to contact us.

Regards,

Christi N.

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