domain transferring fails

Asked by:
camilla / 18 Points
2012-10-03 6:33 am EST
Registrations And Transfers
Hello, I'm trying to transfer the domain but the process keeps failing. After the last failed attempt, if I try to transfer the domain I get a warning: Domain already exists in the account
..but then does not appear in the control panel and seems to be still managed by the previous hosting service.
How do I resume the transfer process and finish it properly?
The authorization code is absolutely correct. It 'a three-digit OpenSRS code with an @ in the middle.

Thank you.

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16,266 Points
2012-10-03 11:07 am EST
Hello camilla,

I do see your domain is still in pending status. I have submitted a ticket to our development team so they can remove that status and you can then resubmit the transfer.

Best Regards,
Scott M

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