Asked by:
Victor_H / 5 Points
2012-11-10 6:20 am EST
Registrations And Transfers
Dear Sirs,

I have a domain which is actually hosted by another company. However, originally I wanted to transfer the domain to your hosting service. I no longer want to transfer the domain to your service for practical reasons. However, with your service is now listed as the principal domain.

I also have a sub domain called
I would like for this to become the principal domain on your hosting service and simply eliminate "" from your service completely since it is actually hosted elsewhere and I am finally happy for that arrangement to continue.

How can this be done?

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12,339 Points
2012-11-12 10:53 am EST
Hello Victor_H,

Thank you for your question. What you want, is a primary domain change, here is a link helpful article here in our support center titled How do I change the primary domain on my account?

I also sent you an email titled "Changing Your Primary Domain Name," which provides further information. You can also read and reply to that email with your request. This will create a ticket, and we will email you back upon completion.

If you have any further questions, feel free to post them below.
Thank you,


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