Cant access

Asked by:
apeden / 5 Points
2012-11-27 9:11 pm EST
Website Troubleshooting
Receiving error message:

404 not found error

web server is down?

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16,417 Points
2012-11-27 9:48 pm EST
Hello Apeden,

I just checked your account, it appears to have been dormant for a long period of time and it's possible that the hosting account was closed(the domain names are still registered and active). I highly recommend you contact the BILLING department during normal business hours:

Telephone: 877-595-4482 x4
Intl: 757-416-6627 x4
Mon-Fri: 8am - 11pm EST (5am - 8pm PST)
Sat-Sun: 10am - 7pm EST (7am - 4pm PST)
Email: (24/7)

Please ask them to review your account. The last hosting payment was done in 2010. Apologies for the confusion, please call or write in so that your account information and action on your account can be kept private.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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