Community Q&A:
I can't access my site
When I try to access my site (jaysavery.com) I get redirected to a page I have never seen before. I don't understand why this is happening.
ANSWERS
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Hello Jaysavery, Apologies for the domain issues. I investigated the issue and the domain was not renewed when your hosting account was renewed. This resulted in the domain expiring. I have already taken action to correct the issue. The domain was renewed free of charge, and I also added it to your account (since it was not on your account). You should see it return to normal shortly. At longest, domain propagation may take up to 24 hours. It's normally much less than that. Give it a few hours and you should see the domain name operating normally. Apologies again for the domain issues and thanks for your patience! Please let us know if you require any further assistance. Regards, Arnel C. |
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