Password Protecting Directories

Asked by:
Greg / 8 Points
2012-06-01 5:22 pm EST
Website Troubleshooting
I've found that I need to password protect many of the directories on my site. In the past I've been able to do this easily through the control panel. But I just tried and it told me I can't do it that way because Frontpage extensions are being installed. It says I can disable Frontpage extensions and then password protect the old way, through the control panel. So I tried to disable Frontpage extensions and then it tells me that will delete all my htaacess files. I figured what the hell, I'll disable Frontpage anyway, and even that didn't work; just gave me some error message.

I really need to password protect certain pages immediately, and what was normally a simple process is now difficult. Can you guys please help me make sense of this? I'd appreciate your help, thanks!

To ask this user for more information, please first login.

To submit an answer, please login.

Greetings team Web Hosting Hub!
I have a similar situation!
Later in the work with the site I plan to protect multiple directories site.
But due to the fact that in the "Password protected directories" reported:
"... Alternatively, you can disable frontpage extensions and still use Frontpage to publish the site design via Webdav or FTP ..." - I the question arises:
CAN I turn off frontpage extensions and how is it to make to not lose records of the file. Htaccess?
In advance I thank you for the help me.
Yours faithfully, Vsevolod M.
64 Points
2013-08-24 10:17 am EST



17,235 Points
2012-06-01 5:59 pm EST
Hello Greg,

In order for me to help you, I really need to look at your account. Unfortunately, based on the information associated with your support center account, I don't see your hosted site. Can you please provide at least your website domain name so that we can take a look at the issue you're dealing with? Disabling Frontpage extensions can be done from Cpanel or from the server, but I need to know what account is involved in order to remove them. Password protecting directories should work with no problems, unless something (like what you are seeing) is preventing it from functioning correctly.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

To submit a comment on this answer, please first login.

Hello Vsevolod,

Thanks for the question. The Frontpage extensions are disabled through the cPanel. You may also need to click on "Cleanup Old Extensions" in the FrontPage extensions section. This will clean up the old entries. You can also very easily backup your .htaccess file if necessary. The removal of Frontpage extensions removes the entries in that file - this is the change noted when you remove the extensions.

You can also publish with Frontpage using FTP. Checkout this video from the internet: Publishing a Frontpage website with FTP .

Note that Frontpage is no longer officially supported by Microsoft, so if you get a to a point where you need specific help, you might want to consider upgrading to a different software or the current version of Microsoft Expressions.

I hope this helps to clarify the issue. If you have any further questions, please let us know.

Arnel C.
17,235 Points
2013-08-26 1:03 pm EST
Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.