Redirect www url

Asked by:
idoubtit / 11 Points
2012-05-10 7:07 am EST
Website Troubleshooting
I have tried the redirection option in the cpanel as given at the instructions link and it did not take. It seems it does not recognize the www version of the URL and goes into a loop. I have already chatted with support on this but he/she could not fix it. I was wondering if there were any other option.

I would like to redirect to

If you notice, the index pages on the two sites are different. The www version has not been updated, It may be related to the installation of wp-supercache but wp support told me to do the redirect instead.

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13,688 Points
2012-05-10 8:26 am EST
Hi idoubtit,

Normally, WordPress handles redirection automatically. In your WordPress Dashboard, go to Settings > General. Your preferred URL (in your case should be in the WordPress address (URL) and Site address (URL) fields. While checking into this for you, I see that you are using WP Super Cache, which may be related to the issue you are seeing. I would recommend disabling and then re-enabling that plugin to reset it. Additionally you may want to change your Permalinks to something else and save the new structure, then set them back to their current settings and save again. This can refresh your .htaccess page which controls the redirects of your website.

Please let us know if you have any additional questions or need further assistance.


Christi N.

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