Samsung Galaxy -maybe android download 403

Asked by:
HubFans / n/a Points
Time:
2015-03-22 2:30 am EST
Category:
Website Troubleshooting
Hits:
73
We offer larger downloadable pdf (about 250KB), permissions set to 0644, with success to a wide variety of browsers, OSs.
BUT:- The popular Sumsung Galaxy S3 series (?maybe other androids) fails reliably with a 403 error.
The rest of our site works well with smart phones, tablets.
The files are served with either a simple html <a href="filepathandname"> Descriptionhere </a> or phpBB3 3.1.3 with the same result.

We wish to welcome all users, even Androids. Anyone else aware of this, or any suggestions?

(Go to our HouseWheat.com and try downloading a poster pdf to demonstrate the problem.)

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ANSWERS

0

ScottM
Staff
16,266 Points
2015-03-23 5:53 pm EST
Hello,

Sorry to hear about your download issue with S3. I did a check on my Note 4 and the pdf downloaded fine. I then tested with an S3 and got the 403 when I selected any of the browsers to download. However, when I selected the 'ES Downloader' it worked fine. The browsers seemed to attempt to open the file when getting the 403. The Note 4 did not give any options to download and I assume it simply found the right application to do it.

Kindest Regards,
Scott M

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