site not showing up

Asked by:
LarryP / 8 Points
2013-08-13 2:29 pm EST
Website Troubleshooting
I recently did a domain addon and have published the first pages of a new site. When I enter the url (* I don't get the site, I get an index page with two options: cpi-bin, and dir. If I choose dir, I get the site but that won't work for visitors. Have I missed a step in publishing?

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17,314 Points
2013-08-13 3:18 pm EST
Hello LarryP,

Thanks for your question and sorry to hear that you're not seeing your web pages correctly. Generally, when you see the directory contents, it means that you do not have an index page setup for your website. The webserver is looking for the index page because it typically defined as the first page of the website. However, I was able to find your account and look at your files. It appears that you installed Wordpress, but you installed it into a subfolder named "dir". To actually see the site, you would use the URL of:

If your intent was NOT to install the WordPress site into the 'dir' folder, then you would need to move the WordPress installation. You can also use the WordPress installation from it's subdirectory. Follow the directions in the article to be able view the site using the URL without the subfolder folder in the domain name.

I hope that helps to clear up the issue for you! Please let us know if you require any further assistance.

Arnel C.

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This worked. Thanks!
8 Points

2013-08-13 4:01 pm EST
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