Automated Backups (up to 10GB)

Asked by:
marqcello / 5 Points
2012-07-06 2:13 pm EST
Where can I find information on how to use and set up Automated Backups? I don´t know if I´m mising something or misunderstood the concept.

Thanks in advance.

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16,266 Points
2012-07-09 8:07 am EST
Hello marqcello,

The backups for your account are automatically done by our systems team every 24-36 hours for those on the Automated service, so there is no set up needed from your end.

As the backups are stored elsewhere, to have the backup restored, requires a backup restoration request. To do that, you would need to contact our support department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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