I occasionally get this message when I try to publish a filesI want open a connection to (only to (500)" and I can't publish my file

Asked by:
BTUniverse / 5 Points
2012-10-07 11:41 am EST

To ask this user for more information, please first login.

To submit an answer, please login.



12,110 Points
2012-10-08 11:12 am EST
Hello BTUniverse,
Thank you for your question regarding publishing your site. I saw a 500 in the error message. Here is a link to our guide on troubleshooting 500 errors.

I checked both of these IP adresses, and neither of them are pointed to us. I recommend contacting support, so they can check your specific settings.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Also, here is a helpful link to our guide on FTP.

If you have any further questions, feel free to post them below.
Thank you,


To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.