Problem with my server

Asked by:
PLegeza / 5 Points
2013-04-22 4:03 pm EST
Cant log in to ftp and or the front or backend of my joomla 3.0 site. Server appears to be down or I am locked out for some reason. Any ideas? The domain associated with my site is:

To ask this user for more information, please first login.

To submit an answer, please login.



2,132 Points
2013-04-22 4:50 pm EST
Thank you for your question!

Sorry for the trouble with your access to your server. We are able to access your server just fine. You may have a network connection problem to your server from your location. Please run a ping and trace route and provide your IP address to our tech support and they will be able to get you access ASAP. Sorry for the trouble.

Best regards,
James R

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.