Site reads "Error establishing a database connection"

Asked by:
HubFans / n/a Points
2014-04-28 4:57 pm EST
I just renewed my domain name
Now my site reds "Error establishing a database connection" when I attempt to go to it. I can't access the content of my site, or my wordpress control panel.

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3,713 Points
2014-04-28 5:24 pm EST
Hello and thanks for your question.

It looks like for some reason the WordPress database for your domain was no longer attached to your account, and the MySQL user you had setup in your wp-config.php file didn't exist on the account either.

I went ahead and reattached things for you, setting them up based off what you had in your wp-config.php file already.

It looks like you have some missing images, because the links to them are pointing to non-existent files. I fixed the main one for you which was named just cropped-Influx09.jpg on the server, but your website was trying to load it as cropped-cropped-Influx09.jpg. So I just made a copy of the image named that as well.

Please let us know if you have any further questions at all.

- Jacob

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Hello Jacob, I got the same issue on adress: for some reason I can not access it since yesterday. As I remember, I havent done any changes... Please help me solve this problem.
3 Points

2014-11-27 1:46 pm EST
Hello Jindrich,

Sorry to hear about the problems you are experiencing. There was an issue identified on your server that should have been corrected.

If you are still experiencing issues, please contact Live Support, so they can look at your specific site.

Thank you,
12,011 Points
2014-11-28 12:52 pm EST
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