Error code: ssl_error_rx_re cord_too_long

Asked by:
Theaviator / 26 Points
2013-01-02 9:59 am EST
More on my previous query. Have now tried to access the Wordpress admin URL, and received the following error message:

An error occurred during a connection to

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_re cord_too_long)

To ask this user for more information, please first login.

To submit an answer, please login.



12,039 Points
2013-01-02 12:21 pm EST
Hello Theaviator,

Thank you for your question. This error typically occurs when you have installed Wordpress on your domain with the secure protocol in the address, for example:

In order for your domain to work with "https" you would have to purchase an SSL for your specific domain.

Alternately, you can install wordpress without the 'https' protocol in the address, for example:

The 'http' address does not require an SSL to be installed.

I see you contacted live support and they were able to assist you, are you still experiencing issues at this time?

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.