help with word press log in

Asked by:
nancyhanlin / 5 Points
2013-03-07 3:06 pm EST
I just installed word press but cannot get to the word press login page to begin creating my we page!

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16,417 Points
2013-03-07 3:24 pm EST
Hello Nancyhanlin,

If you installed Wordpress through Softaculous, then you should have been emailed the login information. However, I also checked the domain that is assigned as the primary domain for your account, and that domain is NOT pointed to our hosting servers. You can not use the domain name until it is pointed to our hosting. Currently, it's pointed to GoDaddy. This means that the domain name will not be able to use the domain name until it has been changed to point our hosting, or you have changed its settings so that website traffic has been re-directed to us.

Check out the following articles for more information:

What are my name servers and what I change them to?

Name servers indicate where the domain name is pulling its corresponding files and DNS information.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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