How do I get past this? (Test WP site not showing java)

Asked by:
teamrc / 13 Points
2013-07-08 3:31 pm EST
I've been banging my head on this for several days, until I looked at this test site via the Google Chrome Inspector. There I found this:
"Failed to load resource: the server responded with a status of 404 (Not Found)…1.109/~wsffno5/wp-content/themes/ultimatum/cache/WSFFN/N/header_topnew.gif
Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains. "
How do I get around this?

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The same content is working just fine at (another web hosting hub instance).
13 Points
2013-07-08 03:32 pm EST

Best answer chosen by User


3,713 Points
2013-07-08 4:19 pm EST
Hello George, and thanks for your question.

From what I can tell, it doesn't seem that this is related to permissions, but rather the file you're trying to include simply doesn't exist, as it's throwing a 404 (Not Found) error. For one it seems like the URL is duplicated, I'm not sure if that's just from you pasting it in here, but notice how it begins again with http: mid-way into the URL?

After that, it looks like the URL ends with WSFFN/N/header_topnew.gif. However looking on the server for files named that, they only exist in two locations:


So it would seem that there is just an extra /N/ directory thrown into the URL which doesn't exist.

I would also not recommend working on a WordPress site via the temporary URL, as this can lead to some undesired results. Instead you can modify your hosts file to force your computer to resolve your domain name directly to our server, prior to updating any DNS records. The IP address you'd want to use would be

Please let us know if this resolved your issues for you, or if you're still having problems.

- Jacob

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