My WordPress Contact Form is not reaching me

Asked by:
etdean / 5 Points
Time:
2013-10-20 9:40 am EST
Category:
Wordpress
Hits:
457
WordPress contact form on my website does not work. When people fill in the form and click, the email (by which the contact info is sent to me) does not reach me. Could there be settings on the WordPress form which are not allowing the email to be sent out? Has anyone seen an issue like this? It is an embedded form, not a plug-in.

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Tests from certain computers seem to work, so it is inconsistent (seems to work sometimes, but now always).
etdean
5 Points
2013-10-20 09:42 am EST

ANSWERS

0

JeffMa
Staff
2,342 Points
2013-10-21 3:03 pm EST
When testing, I currently see the mail going out just fine. I have tested from the 3 major web browsers (Firefox, Chrome, and Internet Explorer) in which each went out just fine. It sounds like something in the message may be tripping your spam filter on the email address that it is being received on. Try looking through your spam folders as well as disabling spam filtering if you can.

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