WordPress install error

Asked by:
Whatever / 5 Points
Time:
2012-03-26 8:54 pm EST
Category:
Wordpress
Hits:
661
<p>Trying to install Wordpress in root directory but get the following message. How do I fix this since I don't know what was installed before?</p>
<div>The installation can not be completed: - You cannot install more than one script in the root directory of a domain. The install does not work despite your changes. I had tried to remove Joomla but get this message. Missing file - removal aborted A necessary component needed for removal could not be found. Please remove this installation manually. Additionally delete: - The MySQL database "helpyo9_jo151" - The MySQL user "helpyo9_jo151" - The Fantastico settings file "/home/helpyo9/.fantasticodata/Joomla 1.5/helpyourlandscape.com|" The manual removal is done, remove this installation from the Fantastico registry. I have figured out how to delete the problem files and have installed Wordpress. Thank you</div>

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-03-26 9:02 pm EST
Hello,

I'm sorry you're having trouble installing WordPress through Fantastico De Luxe. The reason you're seeing that error is because you previously installed Joomla through Fantastico De Luxe but the site files and folders were deleted manually (not by removing the software through Fantastico De Luxe. If you install software through Fantastico De Luxe and later decide you do not wish to use that software, please be sure to remove the software through Fantastico De Luxe.

The particular file that was preventing you from installing WordPress was the .htaccess file in your public_html directory. I have renamed this file for you and you should now be able to install WordPress through Fantastico De Luxe.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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ANSWERS

0

ChristiNi
Staff
13,688 Points
2012-03-26 10:22 pm EST
Thank you for the update. While checking into this for you I see that you have removed the database, database user, and file referenced in that error message. I also see that you were able to install WordPress on your site once these changes were made.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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