Community Q&A:
Wordpress upload and ftp problem.
I'am not able to upload any themes or media using wordpress dashboard or ftp.
the file i upload using ftp appears on the server but with 0kb size.
File manager is working well.
update:
The problem suddenly disappeared.
and suddenly got back again.
the file i upload using ftp appears on the server but with 0kb size.
File manager is working well.
update:
The problem suddenly disappeared.
and suddenly got back again.
ANSWERS
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0
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Thank you for your question wdalhaj! Its possible you may have file permissions problems. Our support can run a fixperms on your files. In order for us to check this, we will need to replicate the problem. Unfortunately, because this is a open forum that people can read online, you will want to contact support either by chat, phone (1-877-595-4482 ext 2), or by email (support@webhostinghub.com). Please give tech support the exact steps to replicate the problem. Please include any login credentials and/or links we will need to replicate the problem. Sorry for the inconvenience. Regards, James R |
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