How do domain names work?

Domain names are registered with a domain registrar. You pay the registrar a yearly fee to keep the domain active. Your registrar then points the domain name to a set of nameservers, and those nameservers in essence point your domain name to your hosting company.

You can register your domain with whichever domain registrar you would like, and you can still host that website with Web Hosting Hub as long as you ask your registrar to point your domain's nameservers to Web Hosting Hub's nameservers.

If your task is to point your domain to our servers, you will need to make sure your nameservers are updated accordingly. Transferring registrars is not a requirement to host your website with us, however some users like to do this to keep everything under one company.

Do I need to make any changes with my domain?

If you registered your domain name through Web Hosting Hub, then your domain name should already be pointing to the correct nameservers. If you registered your domain name through another register and you wish to now host that domain name with us, you'll need to update your domain's nameservers. 

How do I change my nameservers?

You can change nameservers by logging into your current registrar account and replacing the existing nameservers with your host nameserver, in our case:

ns1.webhostinghub.com 205.134.224.133
ns2.webhostinghub.com 173.205.127.4

Once the nameservers are changed, it can take 4 to 24 hours for the changes to take full effect. Please note, you probably won't need the IP addresses of the Nameservers, but we have provided this information as a convenience in case your registrar requires it.

Do I need to transfer my domain?

You only need a registrar transfer if you wish to have Web Hosting Hub be the company that manages your domain(s).  We would bill you for the domain each year and also have access to your DNS settings in case you needed any modifications to be made. Registrar transfers cost $14.99, and they extend the current expiration date for one year automatically.

For more help with transferring your domain name, please see, Transferring an existing domain.

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Comments

Staff
1,846 Points
2011-10-10 4:25 pm
What are Web Hosting Hub's nameservers?
Staff
13,688 Points
2011-10-10 4:28 pm
Our Nameservers are:

ns1.webhostinghub.com
ns2.webhostinghub.com

Please allow 4-24 hours for DNS to propagate after making that change.

Let us know if you have any additional questions.

Christi N
Staff
1,846 Points
2011-10-10 4:29 pm
Thanks Christi!
2012-05-22 4:41 pm
Do I need to transfer my domain ?
Staff
16,266 Points
2012-05-22 5:04 pm
Hello flower888,

Techncially you do not have to transfer your domain name to us if you do not want to. Please refer to the heading above named 'Do I have to transfer my domain?' and it will give you the details so you can make your decision.

Thanks!
- Scott M
2013-02-06 4:11 am
how can i point my domain name to my blogger blog post from webhostinghub?
Staff
17,314 Points
2013-02-06 5:39 am
Hello Kenn297,

If you only have a domain registration account then you do not have anyway to make DNS changes to your domain name here with Web Hosting Hub.

As per the the Blogger documentation (http://support.google.com/blogger/bin/static.py?hl=en&ts=1233381&page=ts.cs), you need to have the ability to set DNS changes in order to user your domain name. You can do this with your domain name by either transferring it to another Domain registrar that gives you control (without a hosting account) or finding a DNS service to do this. Currently, your account is only a Domain registration only account and does not provide a way to control your DNS settings.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.
2013-05-21 3:54 pm
zaher from Afghanistan
hello dear!!!!

i have question!!
i want to make new domain with my panel !!!
i have domain and host at web hosting hub. if i want to make new dns for new add on domain. i should put the the web hosting hub name server or my new add on domain name [avafinder.com] should be in dns like >>> ns1.webhostinghub.com or what?
i can not understand this section!!
please help me!!
thanks!
Staff
12,339 Points
2013-05-21 4:46 pm
Hello Zaher,

I looked up the whois for avafinder.com, and it is not registered. It must be registered first before it will function. Domain registrations with us are $11.99 per year.

After it is registered, it will already be pointed to our Nameservers, but you can modify them in AMP.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
2013-05-21 6:17 pm
but i have purchased host for 2 yr from your web hosting[hub] and for 1 yr purchased domain! blueibook.com
does it need to purchase again host and domain!!
in my cpanel show the addon domain. i was triad to make new domain with single cpanel account!! but it need dns! and i don't know how do put the dns to come up my new addon domain!!!

and i don't know i should put my addon domain like this[ns1.avafinder.com or put ns1.webhostinghub.com] for start my new addon domain!!
Staff
12,339 Points
2013-05-21 8:57 pm
Hello zaher.rajae@gmail.com,

I checked the Whois for blueibook.com, and it is already pointed to our Nameservers, and is loading on our servers.

You can Addon domains, to your existing cPanel, but you must purchase the additional domain name for it to work.

You do not need to purchase an additional Hosting account, but only register the new domain name for $11.99 per year.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
2014-02-17 7:45 am
Hello,

Can you check if I have to pay an additional 11.99 per year, if I transfer alchemyad.com from yahoo to webhostinghub? I already changed the name server, set to default the MX Records (Gmail is managing our email services), and updated our domain registration information. I just had it done Feb 17, 11:35am. I'm not sure if I can transfer the domain now but I have to know first if there is an additional payment. Thansk in advance!
Staff
12,339 Points
2014-02-17 7:03 pm
Hello lesterreyes,

It is now $14.99 to transfer a domain to Webhosting Hub, it was increased late last year. This price is inline with the current industry pricing.

The price for transfer includes a renewal for an additional year of registration.

Keep in mind it is not required to transfer your registration to us to host your website, as you can simply point your nameservers to host with us.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-03-03 9:45 am

Thanks John Paul,

I actually did point the nameservers to webhostinghub's but when i tried accessing the alchemyad.com site, it was not there anymore. And when i brought it back to default, it's there again.

I just wanted to have the alchemyad.com transferred to webhostinghub so that everytime people search for alchemyad.com, it will redirect to our new site advertisingagencyph.com. Does transfering my domain to yours fix that? And also I find yahoo's rate rather expensive that's why I wanted it badly to transfer domain.

Again thanks for the help

 

Lester

Staff
2,342 Points
2014-03-03 7:44 pm
It looks like when you pointed your nameservers, you added the Web Hosting Hub nameservers instead of replacing the Yahoo nameservers with them which will cause issues. To resolve this, remove the Yahoo entries.
n/a Points
2014-03-27 9:32 am

I have a question. I registered a domain name with web hosting and paid for the registraion. Now we have a new partner joining the team who doesnt like the domain name. Is there any way we can change the domain name once it is registered.

PS: I am not very techno savvy. Please make it a lil simple.

Staff
2,342 Points
2014-03-27 3:13 pm
A domain cannot simply be changed. You may, however, purchase a new domain, then perform a primary domain change on the account to use that new domain.
n/a Points
2014-04-01 5:54 pm

I pointed my GoDaddy domain to your nameservers on March 30th and still nothing happened. Isn't it too long and what can be a problem? The domain is moroccankaftan.info

How will I know that the domain is pointed correctly? Will it simply appear on the AMP panel? 

Sorry if these are stupid questions, I'm learning everything by myself. 

Thank you

Staff
12,339 Points
2014-04-01 6:50 pm
Hello Victoria,

Thank you for your question. I looked up the Whois for moroccankaftan.info, and it is pointed successfully to our nameservers.

At this time, you have to add the domain (moroccankaftan.info) to your cPanel, then allow up to 24 hours for propagation to complete.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-05-21 8:37 pm

Hi, I have a doubt will it slow a site if i am buying domain from godaddy and pointing to webhostinghub nameservers. or for good results my domain registrar and hosting company should be same. Is there any added advantage in any.

Staff
12,339 Points
2014-05-21 9:02 pm
Hello Ahammed,

Thank you for your question. It does not make a speed difference if your registrar and web host are the same.

The only advantage is that the billing will be conveniently in 1 location (AMP), if you use us as your registrar and web host.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-07-15 2:50 am

Hello,

When using my own domain on WordPress, I have learned that I need to change my server name, towards WordPress, in order to make it work. Can you help me?

Staff
17,314 Points
2014-07-15 3:54 am
Hello Rikke J.,

Thanks for the question. I'm not sure what you're trying to do - as you mentioned that you're trying to change the name "towards WordPress". WordPress has it's own hosting service under WordPress.com and you can also use third party hosting systems host a separately installed WordPress site. WordPress can be installed through Softaculous or via a manual installation. If you're using WordPress.com, the site is hosted through WordPress and the URL ends in "wordpress.com". If you want to change the URL to something different in a WordPress installation that is hosted with Web Hosting Hub, then you will need make configuration changes to the configuration.php file (Change the WordPress URL in the WordPress Administrator or Changing the Site URL (WordPress Codex)).

If you can specify what you're exactly trying to accomplish, we can try to provide more detail. Let us know if you have any further questions.

Regards,
Arnel C.


n/a Points
2014-08-26 12:27 am

How do I point my existing godaddy domain to webhostinghub? I don't want to pay to transfer. 

Staff
17,314 Points
2014-08-26 1:11 am
Hello Laura,

Thanks for the question. It's possible that our own documentation on this process is outdated, but you can see how to change name servers in GoDaddy by going to Changing name servers at Godaddy. If they have updated their interface, then you would need to contact their tech support team. The name servers in the article are what you need to change in order to point the domain to our hosting service without paying for a domain registrar transfer.

Regards,
Arnel C.
n/a Points
2014-08-29 10:30 pm
There is no option for me to change the IP in the CPanel.
The only thing I see are my DNS, but no place to put an IP and have my domain point to an external host.
Any solution to That?
Staff
16,266 Points
2014-08-29 11:20 pm
Hello Christ,

Are you looking to point the domain name to another name server? If so, you simply need to know the name of that nameserver and enter that in the display.

Kindest Regards,
Scott M
n/a Points
2014-08-29 10:31 pm

I want to have my domain point to a different host-server.

Following the linkt "point your domain" in the Cpanel doesn't help. There is no place to change the IP, just the DNS.

Any help with this ?

Staff
16,266 Points
2014-08-29 11:21 pm
Hello,

It sounds as if you are trying to point to another name server. We have an article on how to do that in the AMP.

Kindest Regards,
Scott M
n/a Points
2014-08-30 12:13 am

Thanks for the reply.

The article doesn't help because the system doesn't show me an option to enter an IP address.

This option is valid when I'm creating a record, but it doesn't help since only subdomain can be listed this way.

If I cannot find that option by tomorrow, I'll just have to move all my domain to a different provider. Our site need to be on-line in a couple of days and we spent so much time just with a configuration. Hosting at Google, we wouldn't spend 5 minutes on this.

Staff
16,266 Points
2014-09-02 6:12 pm
Hello Chris,

Yes, that is correct. Name servers have both a name and an IP address. For example below are ours:
ns1.webhostinghub.com 205.134.224.133
ns2.webhostinghub.com 173.205.127.4

So in our interface, you would simply use the name as opposed to the IP address.

Kindest Regards,
Scott M
n/a Points
2014-09-02 6:25 pm

Thanks,

I solved the problem by creating a new record.

C

n/a Points
2014-10-26 2:58 am

Hi

my question is if i just change name servers to yours on my domain name

what happens with my email addresses and do i just reload my website

i'm assuming i just reload my settings into the new cpanel

i'm sorry if these questions have already been asked

Cheers David

Staff
12,339 Points
2014-10-27 2:20 pm
Hello David,

Thank you for your question.Typically the email will follow over to your new nameservers.

Just make sure you have created the email accounts with us in your cPanel.

If you want to host your email elsewhere, you can created custom MX records.

Thank you,
John-Paul
n/a Points
2016-05-04 10:31 am

Hello there.

I have a problem conecting to a database in mysql. These are some codes that I provide in PHP in order to configure the connection

$db_host="academiahn.net";

$db_usuario="academ54";

$db_password=""; (cpanelpassword)

$db_database="academ54_sgedu";

I got the error Access denied for user 'academ54'@'ehub41.webhostinghub.com

I don't know what is the problem.

Could you please help me?

Staff
17,314 Points
2016-05-04 8:54 pm
Hello Rafael,

Sorry for the problem with the database connection. Based on what you're showing to us, it appears that you're not using the correcting USER name as per the error. You can go into cPanel and find the user assigned to the database in the MySQL section. The user will typically have a name like "academ54_usr", or you can make one up and assign it yourself.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2017-05-09 1:23 pm

Dear support,

I have registered a new domain with another registrar and added the webhostinghub.com nameservers. How can I point that domain to a subdirectory (e.g. www.example.com/subdirectory).

Best

David

Staff
1,348 Points
2017-05-09 4:52 pm
The subdirectory will be accessible by default once the domain is live.

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