Statistics not available

Asked by:
mikieanderson / 8 Points
2013-08-14 5:26 am EST
I have been trying to get the latest stats on my site for 2 days now without success. The message always says that it's unavailable bacause its updating.

This cannot be normal. Pleas resolve asap.


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1,846 Points
2013-08-14 9:19 am EST
Hi Michael,

I'm sorry to hear the stats isn't updating at the moment for you. I assume you're referring to AWSTATS, which is found in your cPanel?

We do have a guide here on how you may be able to resolve this issue:

Update Awstats

If the above article doesn't help, you'll need to get in touch with our Support Team. They'll be able to access your account directly and assist you further.

- Brad

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