hanyaoreo.com domain issue

Asked by:
sagech / 5 Points
Time:
2013-05-15 1:17 pm EST
Category:
Domain Pointing
Hits:
1,273
There was a server migration done by webhostinghub last week due to disk space issue.

Whenever I visit hanyaoreo.com, I sometimes arrive at the old server, and sometimes I arrive at the new server. Was the server migration not done completely?

To test this, http://hanyaoreo.com/oldsite.php can be loaded on the old site. It cannot be loaded on the new site because it does not exist. Here is the temporary URL of the new server http://whub30.webhostinghub.com/~XXXXXXX/oldsite.php

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ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2013-05-15 5:14 pm EST
Hello sagech,

Thank you for your question. I checked into this issue and your Dedicated IP address was not moved over successfully. It has been corrected and is working for me now.

Since this is a public forum, It is not safe to post account specific information here, such as your Temp URL as it includes your username. I have X'd out your username for security purposes.

I recommend contacting live support if you have any further issues regarding this account move. That way you can provide account specific information in a secure manner.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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