Cannot create email accounts

Asked by:
HubFans / n/a Points
Time:
2015-09-06 5:28 am EST
Category:
Email Troubleshooting
Hits:
92
I am having difficulty creating a new email account. I used the instructions from the following link:
http://www.webhostinghub.com/help/learn/everything-email/an-introduction-to-email/create-email

However, every time I attempt to create an account I get the following:

"file open for home/polyma7/ect/mydomainname.com/passwd failed with error No such directory"

I tried making a series of folders but no luck. Is there something missing?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2015-09-08 9:07 pm EST
Hello,

Thank you for contacting us about a No such directory error when creating email accounts.

Normally, recreating the missing files will correct this issue. Since that did not work, I recommend contacting Live Support so they can review your specific account.
Let us know if you have any further questions.

Thank you,
John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}