Transferring to Joomla 2.5

Asked by:
Overwhelmed / 15 Points
2013-03-13 11:48 am EST
I've set up a website with another hosting company using Joomla 1.5. I want to upgrade to 2.5 which I can't do with that company. So I have just opened an account with WHH, and installed J2.5, intending to copy and paste the files from my old site. However, when I try to log on to my new Joomla installation, it won't let me even though I'm using the user Name and Password from the Welcome e-mail. Any ideas how I can access my new Joomla installation?

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Best answer chosen by User


12,039 Points
2013-03-13 12:07 pm EST
Hello Overwhelmed,

Thank you for your question. I checked your primary domain, and the nameservers are not pointed to to us yet.

You can still work on your site in the meantime, but you will have to access it on your Temporary URL, which is your direct server address.

I have emailed your specific Temp URL, and your Temp Joomla Admin to you for privacy reasons.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


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