Cannot subscribe to IMAP folder in Outlook 2011 for MAC

Asked by:
KAAssocs / 5 Points
2013-01-10 1:14 am EST
I'm using Outlook 2011 for MAC and can send and receive mail as IMAP but cannot subscribe to the folder for the new account so that there is somewhere for the inbound mail to go. "Subscribe" is greyed out when I click on the name of the account folder I want to subscribe to. It is possible to subscribe and unsubscribe from other accounts I have set up in Outlook.

Appreciate any help in solving this mystery!


To ask this user for more information, please first login.

To submit an answer, please login.



12,011 Points
2013-01-10 9:40 am EST
Hello KAAssocs,

Thank you for your question. We are happy to help, but we would need more information to provide a specific answer, such as your email address.

I checked the server and it is not experiencing any issues at this time. I recommend checking your settings again, since many people use outlook for mac with IMAP successfully.

Here are links to some helpful articles that cover "Subscribing to IMAP Email folders in Outlook for Mac 2011," and "How to set up your Email with Outlook 2011 for the Mac."

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.