Community Q&A:

I cannot log into website

Asked by:
roxanne / 8 Points Time:
2014-06-11 2:50 pm EST Category:
Website Hits:
50
each time anyone tries to log into the website faearray.com it shows data all over.

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I don't know why it went down but I did nothing to make it do so.
roxanne
8 Points
2014-06-11 02:52 pm EST

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2014-06-11 3:43 pm EST
Hello roxanne,

Thank you for your question. We are happy to help, but will need some additional information.

Since most of the errors are referencing modules, what type of CMS are you using? Such as Wordpress, Joomla, Drupal, etc. I was not able to determine by looking at the errors.

Are your software and modules up-to-date?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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I am using wordpress,
roxanne
8 Points

2014-06-11 4:14 pm EST
Hello roxanne,

I looked further and could not find any WordPress related files, and it seems you are using the Builder.

I was able to get your site working by changing to PHP version 5.4 in your cPanel.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
johnpaulb-whh2
12,339 Points
Staff
2014-06-11 4:55 pm EST
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