Community Q&A:

Jetpack error accessing website

Asked by:
HubFans / n/a Points Time:
2015-02-17 2:37 am EST Category:
Wordpress Hits:
244
Hi, I have tried to install Jetpack to my Wordpress site but I am getting the following error message. Has anyone else had this and managed to resolve it?

Your website needs to be publicly accessible to use Jetpack: site_inaccessible
Error Details: The Jetpack server was unable to communicate with your site [HTTP 406]. Ask your web host if they allow connections from WordPress.com.

Thanks

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ANSWERS

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ScottM
Staff
16,266 Points
2015-02-17 3:37 am EST
Hello,

Sorry to hear you are having issues with the JetPack plugin. A 406 error usually means the program is running against a mod_sec rule on the account. Please try and disable mod_sec via your cPanel and see if that helps with the issue.

Kindest Regards,
Scott M

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