In this article we'll discuss disabling mod_security on your account via our Modsec Manager plugin for cPanel.
 
You might be getting a 406 Not Acceptable Error Messages from having mod_security enabled, so in some cases you might want to disable it to avoid this.
 
Below are the steps to follow to disable mod_security for one of your domains.
 
  1. Login to cPanel
  2. Under the Security section, click on Modsec Manager.
    modsec-manager
  3. mod_security will be on by default for all your sites, shown by a checkmark beside them.
    modsec-manager-default-on
  4. Remove the checkmark beside the domain you wish to turn mod_security off for, and click Update.
    modsec-manager-update-off
  5. You should now see that mod_security was disabled for the domain you selected.
    modsec-manager-complete
  6. If you have mod_security disabled, you'll see a blank checkbox beside the domain.
    modsec-manager-disabled
  7. To enable mod_security on a disabled domain, place a checkmark beside the domain and click on Update.
    modsec-manager-update-on
  8. You should now see that mod_security was enabled for the selected domain.
    modsec-manager-enabled

You should now know how to turn mod_security on and off for any of your domains that might be encountering problems relating to it being enabled by default.

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Comments

n/a Points
2014-04-14 3:00 am

disabled modsec but still get 406 error

Staff
2,036 Points
2014-04-14 10:18 am
If you have disabled mod_security and are still getting a 406 error with it still turned off, you may want to contact technical support with details on how to replicate the issue to further investigate.
n/a Points
2014-07-09 1:25 am
the article would be correct however mod_security can't be disabled on my site. I keep getting an 'Error disabling mod_security" error
Staff
3,661 Points
2014-07-09 1:34 am
Hello Jami,

If you are having issues with a ModSecurity rule, and running into issues disabling it. Please be sure to submit a verified ticket explaining the issue you're having so that our system administration team can review that is going wrong that it won't let you disable it.

- Jacob
n/a Points
2014-09-11 11:33 pm

My website is now completly down after I did this :

"WordPress admin access via restricted IP" 

and then changed

Temporarily disable ModSecurity on your account.

What do I do ? I cant get to the admin or even view the website?

Staff
13,008 Points
2014-09-12 8:43 am
Hello Katie,

I checked your site and it seems to be working correctly. I looked in the logs for the ModSecurity errors and saw that the server was having an issue with the images coming from photobucket. The way they come across looks like a possible attack to the server. The other error I saw was just the normal 15 min block occasionally placed due to attempts to log in and failing too many times.

Kindest Regards,
Scott M

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