In this tutorial:

In the previous article we explained what cPanel is. Logging into your cPanel couldn't be easier. In this guide we will show you how to access your cPanel through your Account Management Panel (AMP), and your cPanel URL.

Logging into cPanel Through AMP:

  1. Begin by logging into AMP.
  2. Within the hosting details box on your AMP home page, click on cPanel.
  3. This will take you automatically into your cPanel account.

If you have any trouble logging into your cPanel account, you can change your cPanel password by selecting the reset password link under the Work in Your Control Panel link.

Logging into cPanel through the cPanel URL:

  1. Visit (Be sure to replace with your actual domain). You will then see a login page, it will look like this:
    Log into cPanel
  2. Login using your cPanel username and password.

Troubleshooting cPanel login problems:

I am not prompted for a username and password when attempting to login:

The first step to login to your cPanel is visiting When you visit this page, you should be prompted for your cPanel username and password. If you're not, usually it is due to your domain name just being registered / or not pointed to our servers, or you're using an internet connection in which the cPanel ports (2082 / 2083) are blocked. Usually trying one of the following will resolve these issues.

  • Use instead of (this uses cPanel proxy, which access cPanel over port 80 vs. 2082 / 2083)

  • Use your temporary cPanel url, which should look similar to:
    Be sure to replace "ehub22" with your actual server name.

I am entering a username and password, but they are not being accepted:

If your username and password are not being accepted when logging into cPanel, it could be either of these issues:

  • Ensure you are using the correct cPanel url (refer to the directions above under 'I am not prompted for a username and password')

  • Ensure you are using all lowercase for your username, and you are entering the correct case for your password. For example, password is different from PaSsWoRd

  • You are using the incorrect password. Don't worry, this is very common. If you're not sure what your cpanel username and password are, please contact our support department for further assistance with logging into cPanel.

The next tutorial in our getting started with cPanel series will discuss the layout of the cPanel Admin page.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Did you find this article helpful?


n/a Points
2018-06-08 12:57 am

I cant login or receive emails i keep getting this message.

Sorry for the inconvenience!

The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition.

548 Points
2018-06-08 10:59 am
Sorry to see that. As the error indicates, your disk space is running out and you should contact your system administrator. If you are a Web Hosting Hub customer our systems administrators monitor the servers to ensure that the filesystem is balanced and not filled. If this issue persists (and you are a Web Hosting Hub customer), please contact our Technical Support for further assistance with your cPanel account/server.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.