URLs in Installation of WordPress Don't Redirect

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SquarePeg61 / 29 Points
2013-05-17 2:23 pm EST
I just installed WordPress 3.5.1 for the purpose of using it for the creation of the website saint-albans.org. After the installation completed, I received an e-mail with the details of the installation. This e-mail included links to the web site URL (http://saint-albans.org) and the Admin URL(http://saint-albans.org/wp-admin/). However, when I click on either link, I get a message saying, "Internet Explorer cannot display the web page." (I'm using Internet Explorer 10). What do I need to do to correct this problem? Thanks!

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Best answer chosen by User


16,349 Points
2013-05-17 2:55 pm EST
Hello Squarepeg61,

The reason it's not working is because your domain name is not pointed to our hosting service as yet. Since you registered the name with a separate domain registrar (Network Solutions) you will need to go to their control page and change the name servers there. For more information on how to change your name servers and a definition of name servers please go to What are my name servers and how I change them?

Be aware that this kind of change is not instantaneous - the time that it takes for the domain name server setting to change is called propagation time. Once the change is complete, then you will be able to use the domain name to reference the WordPress site.

If you're in a hurry and want to access it BEFORE your domain name name servers have been pointed to our hosting service, you can always use your temp URL. Check out this article for the required changes before you can use the temp URL: Installing Wordpress with the temp URL.

If you have any further questions, please leave a comment with more details and and we will be happy to review the issue for you. If we answered your question and it's a great solution for you, please make sure to mark the answer as the BEST answer. Or please leave a comment or note of thanks so that we know your issue is resolved or ongoing.

Arnel C.
Community Support Team

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Thanks, Arnel! This is exactly what I needed to know!
29 Points

2013-05-17 2:57 pm EST
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