If you registered a domain name through us but have decided to transfer your domain registration to a different company, there are several steps that will need to be followed so you can transfer your domain.

Please note, once we have released the domain management rights for your domain, you will be unable to manage that domain through AMP. If you want to point your domain to new Nameservers, it's best to make that change before requesting the release of your domain.

  1. Request Management Rights be Released

    Contact our support department and request the managment rights for your domain be released. Please note, account verification (either the AMP password or last 4 digits of the credit card on file) will be needed before we can release a domain name.

    Once management rights are released, you will receive an email from us confirming the release.
  2. Recover Domain Registry Key

    Go to:

    http://www.melbourneit.com.au/cc/recover/index recover_registry_key

    Input your domain name and click the Continue button. Your domain's registry key will be emailed to you.
  3. Unlock your domain

    Log into the domain maintenance area at Melbourne IT with your domain name and registry key:

    http://www.melbourneit.com.au/maintenance/

    Look at the "Lock Status" under "Domain Details." If it says "CUSTOMER-LOCK"  then click "Unlock Domain Name" to unlock the domain. If it says "NO-LOCK" then your domain name is already unlocked and you can simply proceed to the next step.

    click_unlock

  4. Retrieve Authorization Code

    Your domain's Authorization Code is known as your domain name's password at Melbourne IT. In your Manage Domain section, under the Overview section in the header there is an Auth Code field. Click the Show link and the Auth Code will display.
  5. Begin Transfer to New Registrar

    Contact your new registrar and give them your domain's authorization code to begin the process of transferring your domain to them.
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Comments

n/a Points
2014-03-13 5:06 pm

Step 4 is outdated. The new instructions per Melbourne IT are:

In your manage domain section, under the Overview section in the header there is an Auth Code field. Click the 'Show' link and the Auth Code will display.

Staff
2,083 Points
2014-04-15 12:59 pm
Thanks for letting us know. We have updated the article to reflect the changes that MelbourneIT has made.
n/a Points
2014-05-22 9:56 am

Updated? Hmmmmmmmmmmmmmmmmmmmmm

Staff
9,469 Points
2014-05-22 10:08 am
Hello BP,

Thank you for contacting us. We are happy to help, are you having trouble with a specific step?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-11-13 1:48 am

This tutorial is missing a step. Before Step 4 you should "Activate Your Account." You have to create a password and fill out a user profile. Once you do this, then you will see an area to MANAGE DOMAINS. If you don't do this you will not see an OVERVIEW or MANAGE DOMAIN section.

Staff
9,469 Points
2014-11-13 10:57 am
Hello Karen,

Thank you for letting us know. I will review the article as soon as possible, and update it as needed.

If you have any further suggestions, feel free to post them below.

Thank you,
John-Paul

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