The advanced parameters for email includes options for sending email (from customers in their order screen) and test emails to a specified email address.  These options help to get your customer emails delivered in the format that you specify.  The following tutorial explains the mail options in the Advanced Parameter sections of PrestaShop 1.5.

 

Understanding the Advanced Parameter Options for Email in PrestaShop 1.5

  1. To get to the Performance section of the Advanced Parameters for Prestashop, first login to the Administrator as an Administrator
  2. Hover over menu bar where it says ADVANCED PARAMETERS - click on EMAIL when it appears in the drop-down menu.
  3. You will see something similar to this screenshot:

    prestashop15-advparams-email


    There are 2 major sections displayed, but you will see 3 sections if you select "Set my own SMTP parameters. For advanced users ONLY" 

  4. Click on the option labeled as SEND EMAIL TO  - this is a drop-down menu which lets you determine if you're designating the email to go to a group labeled Customer Service or and individual titled Webmaster.

    To customize the name of your email contact go to:  Managing Customer Contacts in Prestashop 1.5

    Select the contact you want to use, then scroll down to the next section
  5. The next section sets the method used to configure how you send emails.  You can use PHP mail, or you can set the SMTP Parameters manually.  You have to click on the radial button in order to determine which option which you to select.  NOTE:  Remember that setting the SMTP parameters is for ADVANCED users only.  If you select the manual option you will see the following:

    prestashop15-advparams-manualemail-settings


    Mail domain name fully qualified domain name used for email
    SMTP server Simple Mail Transport Protocol Server name
    SMTP user SMTP server user name
    SMTP password SMTP server user password
    Encryption Encryption options which include TLS, SSL or none
    Port number used for outgoing email


    Set these options and click SAVE to save these entries. Scroll back up to the first section for the next group of options.


  6. The next option that you can set is the format of the email that is sent:

     - HTML
     - Text
     - Both

    Click on the radial button in order to select the option that you want to use for the email format.  HTML formats requires that you are using an email client that can view the HTML format emails with no problems.  Use BOTH in order to have all the emails sent in both formats.
  7. The last section is the TEST YOUR EMAIL CONFIGURATION option.  Click on the field labeled "Send a test email to" and fill in the email address you wish to use, then click on the button labeled "SEND AN E-MAIL TEST" to test your email. 
  8. Click on SAVE in the top right hand corner of the screen to save the entries.

 

The Advanced Parameters for email are used to setup emails that come from your customers to you or your store staff for purposes of feedback.  These options allow you to determine the options used to email, select the format used in the emails sent, and determine if these settings are working using a test email.

 

 

  1. To get to the Performance section of the Advanced Parameters for Prestashop, first login to the Administrator as an Administrator
  2. Hover over menu bar where it says ADVANCED PARAMETERS - click on CONFIGURATION INFORMATION when it appears in the drop-down menu.
  3. You will see something similar to this screenshot:
Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve our Help Center:
Email Address
Optional, but our team may contact you for more information.
Did you find this article helpful?

Post a Comment

Name:
Email Address:
Comment:
Are you a bot?
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

News / Announcements

Update to SSL Certificates - Certificate Warnings
1969-12-31 11:00 am EST
Hits: 696

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.