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There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
The final step of a transfer to WebHostingHub is the confirmation email. This will be coming from our domain registrar partner, Melbourne IT. You will receive an email from them that appears similar to the one below:
Re: Transfer of example.com
The current registrar of record for this domain name is MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE.
DomainRegistrar1 has received a request from <SomeDomainOwner> on Sun Oct 6 21:00:03 2013 through the company HostingCompany for us to become the new registrar of record.
You have received this message because you are listed as the Registered Name Holder or Administrative contact for this domain name in the WHOIS database. Please read the following important information about transferring your domain name:
Please go to our website, https://url-full-terms.com/originalregistrar to confirm or decline the transfer. If you don't respond to this message, the transfer will be cancelled automatically after one week.
If the URL above does not take you directly to the transfer confirmation page, you will have to enter your Domain Name: abcxyz.com and the Transfer Key: ehgisj235kl before accepting the transfer.
PLEASE NOTE that many domains require an Auth Code to approve a transfer. The Auth Code can only be obtained from the current domain provider. Please contact them directly for this info.
If you initiated a transfer but did not receive the authorization email from Melbourne IT within 24 hours, you will want to check the following things regarding your domain name.
You can use a tools from websites such as http://who.is to see if Domain Privacy remains on your domain name. Domain Privacy must removed in order for the transfer to proceed.
The WHOIS information will display the domain administrator email address, you need to have access to this email address. If it is incorrect, then you will not receive the confirmation email. You will need to contact your current host or domain registrar to correct this setting.
If you have performed the checks above and have ensured the information is correct, you may request the Melbourne IT resend the authorization email. Follow the instructions below to have the email resent to you via our resubmission tool.
Please Note: A request for resubmission can only be done once every 24 hours. Any further submissions will not process.
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