access to my sites

Asked by:
vincent F / 8 Points
2012-08-16 6:56 pm EST
General Information
I'm really tired. There are often problems accessing my sites and

there are often big delays on the server while I'm not a big traffic. What if I will be more traffic

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14,678 Points
2012-08-16 7:10 pm EST
Hello Vincent F.,

I'm sorry to hear that you have problems access your sites. I checked the history on your site and there is no consistent history downtime or other issues that may be affecting performance. Access from our location in Virginia is optimal. I did notice that it is possible that you are not accessing the server in the US. You may need to consider access times caused by international routing to our data centers which are located in the United States only. This is a likely contributing factor to your access times. While we appreciate your business, if you are being continually frustrated with access times from your location, then you may wish to seek out hosting providers geographically closer to you.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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