account expiring

Asked by:
DelCol / 5 Points
2013-01-07 2:53 pm EST
General Information
My account is about to expire, and I'm planning to let it go because my business is no longer running. I'm wondering what will happen to my content and domain name when it does expire? Does my webpage cease to appear as soon as my account has expired?

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14,688 Points
2013-01-07 3:01 pm EST
Hello DelCol,

Your account is a subscription-based account. This means that in order to end it you will need submit a request. Easiest way to do this is simply to call into technical support/billing and explain it - you will need to verify your account with the Account Management Panel (AMP) password OR the last 4 digits of the credit card of your account. State that you're going out of business and that you just wish for your domain and hosting account to expire. If you were to let it expire, the hosting account would still attempt to charge your for the subscription. If you want to have the domain be deleted without waiting for the final domain expiration date, then simply request that the domain be deleted.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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