I apologize, but it appears that you may be confused over the definitions of a web hosting account and a domain name. These are two separate items that can be purchased in one place, but this may not necessarily occur in sequence. I did review your account, and there is no record of a domain name being registered through Web Hosting Hub. The domain name for the account is registered through GoDaddy as per the WHOIS info:
Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
Domain Name: ETHANENTERTAINMENT.COM
Domain servers in listed order:
Domain names MUST be registered in order to be used on the internet. If you purchased a hosting service from Web Hosting Hub, and specified a domain name, it may have been assumed that you already had a name registered.
In further reviewing your account, there is a record of a request for a Domain Transfer
, but it is not complete. Domain Transfers can be initiated through the Account Management Panel (AMP), but you would need to tell your domain registrar that you are moving the domain and you would need to obtain an authorization code from them in order to process the move.
I'm sorry to hear that you that you don't remember registering the name with GoDaddy. The other possibility is that the domain name "Ethanentertainment.com" is owned by someone else already. You would not be able to use that name if that is the case. You would need to register a new domain name
for your website if the name is not available to you.
I hope this clears up the issue. Sorry again for the confusion, and please let us know if you require any further assistance.