I think my IP address is blocked

Asked by:
asdnick / 10 Points
Time:
2012-02-20 1:54 pm EST
Category:
General Information
Hits:
1,712
Hello!

1. I suppose my IP address have been blocked to access to my site
I cannot get access to my site and my cPanel
I am getting this error:
"Error 101 (net::ERR_CONNECTION_RESET)"

This happened after then I try to use JMeter to test performance.
I can get access to my cPane from another IPs.
How can I/you unblocked my IP?

2. How can I add IP address to trust IP for make performance tests in feature?

Best regards,
Dmitry

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by User

0

ChristiNi
Staff
13,688 Points
2012-02-20 2:41 pm EST
Hello asdnick,

I'm sorry you're having trouble with your IP address possibly being blocked due to JMeter. Unfortunately, programs such as JMeter should not be used on our servers as that type of performance testing cannot be allowed in a shared environment. This could negatively impact other uses on the server.

Our Support Team also received an email request regarding this issue. As the request did not include account verification, they were not able to proceed with unblocking the IP listed in that email. When requesting an IP address be unblocked, or any similar request that requires such changes, please be sure to include account verification with either your AMP password or the last 4 digits of the credit card on file.

Once Support receives your email response with that account verification, we will be happy assist you with your request.

Please note, once your IP address has been unblocked, we recommend that you refrain from using JMeter as it could result in your IP address being blocked once again for the server's protection.

Please let us know if you have any additional questions or need further assistance.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.