Hello again Mystore,
Do you have your OpenCart store hosted with us? We might be able to take a look and see what issues you might be having. It's really hard to troubleshoot a complex problem like it sounds like you're having with only minimal information.
If you are hosted with us and feel comfortable displaying your website in public here in our help center, please let us know the domain name you're having these OpenCart issues on. If you'd like to handle this privately, please submit a ticket
with our support team letting them know your account details and the problems you're having.
Was your OpenCart store ever working at one point, and has just now stopped functioning at the checkout level? Or have you been in the process of setting up OpenCart for the first time, and the checkout process has yet to work at all yet?
Have you recently installed any extensions, or modified any thing with your OpenCart installation prior to the checkout no longer working?
It sounds like you might have some corrupted core OpenCart files, or that you simply have incorrect settings in some of them. To correct this, you'd probably want to install OpenCart
to a new location. Then in the config.php
file for that new installation, you could connect the OpenCart installation to your old OpenCart database by looking for these values in your first OpenCart installation's config.php
This way all of the products you've configured up to this point wouldn't be lost as they are still retained in the old OpenCart database. You would just be using a fresh set of OpenCart core files to ensure that wasn't where the original checkout issues were coming from.
We might be able to assist further if we can take a look at your site. However as OpenCart has already mentioned to you it probably relates to your core files and possibly a modification you've made, so definitely check that out first.