In the previous article in our Getting started in Wordpress series we explained the site structure. Now we will show you how to log into your WordPress Dashboard to begin building your website. Logging into WordPress is separate from logging into your cPanel. You will use a different URL and you will use a different username and password (unless you set up WordPress with the same credentials as your cPanel).

How to Login to Wordpress:

  1. Go to your WordPress website and put /wp-admin at the end of the URL. For example, if your site is located at example.com, then visit example.com/wp-admin to access your login screen. If you renamed your wp-admin folder, use the folder name in place of /wp-admin. Once you have accessed your admin page, it will look like this:

    WPlogin1

  2. Enter your Wordpress username and password (you created this when you installed it), then click the Log In button. You will then be in your WordPress Dashboard, it will look like this:
    WPlogin2

Troubleshooting:

If you installed WordPress on a new domain or on a domain that is not yet pointed to Web Hosting Hub, you will need to point the domain to our Nameservers and either wait 4-24 hours for DNS to propagate or make a change to your WordPress configuration to work through your temporary URL. Once the domain is pointed to our Namesevers and DNS has propagated, you can then remove the temporary URL work around from your WordPress configuration file.


In the next tutorial we will show you how to Write a WordPress Blog Post.

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Comments

2014-01-16 12:01 pm
I just installed Worldpress on a new domain name. How do I point the domain to the Nameservers?
Staff
9,026 Points
2014-01-16 12:29 pm
Hello ItsRoos,

Thank you for your question. These are our nameservers:
ns1.webhostinghub.com
ns2.webhostinghub.com

If your domain is registered with us, you can update the nameservers in AMP

If it is registered elsewhere, you will have to have the registrar point to our nameservers.

Be sure to allow up to 24 hours for propagation.

If you have any further questions, feel free to post them below.

Thank you,

-John-Paul
n/a Points
2014-07-15 1:24 am

I have the same problem as many people on this post.

I set up a domain today through Web Hosting Hub.

I installed wordpress via Softalicious.

When I try to go to [my domain].com/wp-admin, I get an error message saying the server stopped responding.

I have checked to see if my domain is "pointed" to the right place and it is already pointed to to the addresses listed in this trail.  

Any other suggestions?  

Thanks!

Staff
12,522 Points
2014-07-15 10:38 am
Hello Charlie,

I did a check on your domain and it is indeed pointed correctly. I had the server reset a serial number so that it will rebroadcast the information so that the rest of the world should see it. Please allow it an hour to do so. If after that you are still having issues connecting, please contact the Live Support team so they can look into this further.

This is not normal behavior for a newly added domain name, so the issue will be specific. They will be able to dig further and locate it for you.

Kindest Regards,
Scott M
n/a Points
2014-03-11 1:51 pm

I just installed WP to my domain using softaculous - all seemed to go as intended, but I am not able to log on to continue to create website. When I enter password on log in page and click - the password area goes blank and I am back where I started: needing to enter a password.

I have not done anything to point servers. If that is something I need to do, please provide detailed instrustions. Thanks!

 

Staff
13,204 Points
2014-03-11 2:41 pm
Hello Teri,

WordPress processes everything based on the server that it's being called from. So, if you have not pointed your domain name to the nameservers yet, then the WordPress installation will not work correctly until you do. Remember that if you are changing the name servers, there is up to a 24 hour period of what is called DNS propagation. If you do not want to use your domain, you can install Wordpress using a temp url.

I hope that helps to clear up the issue. Please let us know if you continue to have any problems.

Regards,
Arnel C.
n/a Points
2014-03-13 11:43 pm

Hi,

I have set up wordpress for the new domain which I recently acquired. I tried creating a post on Wordpress and set some themes, However, when I go to my website expresatuinner.com, there is still web hosting hub standard templete saying "Hello there, this website is under construction". I wonder how can I get wordpress hooked to the website in order to start seeing my website up and running and not your standard pop-up theme with the note?

Thanks

David

Staff
1,831 Points
2014-03-14 9:42 am
Hello David,

This can be caused by the default index page being located within your public_html directory. Be sure that with the WordPress installation, that you installed it into the public_html directory. If you installed using Softaculous, be sure that you left the In Directory field blank to ensure that it is installed in your root directory.

If everything was installed in the correct directory, you may just have a browser caching issue. Try clearing your browser cache to resolve the issue.
n/a Points
2014-03-16 6:15 pm

Hi JeffMa:

Thanks a lot for your prompt reply to my inquiry. I just joined Web Hosting Hub and I have been very satisfied with the customer service you guys provide. You rock!!! I had only to clear my browser to make it work. It's working good so far. Thanks againg. David 

Staff
9,026 Points
2014-03-17 8:51 am
Hello David,

Thank you for letting us know, it is great to hear!

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-03-17 9:55 pm

Hello,

I just installed WordPress a few minutes ago but when I try to login WordPress, I cannot.  It also said that they do not have my username on file.  Can you help?

Staff
9,026 Points
2014-03-18 10:26 am
Hello Dwaynepier,

Thank you for your question. Did you install Wordpress using Softaculous?

What happens when you go to: example.com/wp-admin (be sure to replace example.com with your actual domain)

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-03-25 4:42 pm

Hi quick question I must be missing something when I goto  example.com/wp-admin (be sure to replace example.com with your actual domain) nothing happens. the webpage can't be found. What do I need to do? 

Thanks!

Staff
13,204 Points
2014-03-25 5:09 pm
Hello Adrey,

Thanks for the question. The domain name that you are using for your website must be registered. You can easily do this by following our register a domain tutorial. If you recently registered the domain, you need to allow for DNS propagation. Also, if your domain is registered with an outside service, then you need make sure that the domain is pointing to our name servers.

Hope this helps to clear up the issue! If you're still having problems, then please provide us more information such as the URL that you're trying to use in order for us to continue troubleshooting the issue.

Regards,
Arnel C.
n/a Points
2014-03-27 1:44 pm

I am having touble with my WP admin page. It doesn't load at all. I keep waiting and waiting but nothing loads. It just keeps buffering. I tried everything. But it still doesn't come. Please tell what I can do?

Staff
3,661 Points
2014-03-27 1:58 pm
Hello Mitchell,

It looks like your domain name has not been set to point to our name servers yet. With that being the case, you won't be able to access your website on our servers using your domain name yet.

After you update your domain's name servers it can take up to 24 hours for the DNS settings to fully propagate and the domain to be available.

During this time, you can access your website directly on our server using the temporary URL for your website, but note that typically WordPress also requires you to configure WordPress on the temporary URL as well to fully function.

A better alternative if you want to access your WordPress website on our server right away is to modify your hosts file to force your computer to go ahead and resolve your domain name to our server until you have time to update the name servers.

Please let us know if you had any other questions at all.

- Jacob
n/a Points
2014-05-03 4:53 pm

Hello,

I have installed WP but when I got to my domain www.henpartycornwall.co.ul/wp-admin I dont get a login screen? Have I done something wrong?

Thank you in advance

Kind regards

 

Lisa

Staff
9,026 Points
2014-05-05 11:01 am
Hello Lisa,

Thank you for contacting us today. I performed a Whois lookup on the domain "henpartycornwall.co.ul" and it is not registered.

If it was newly registered, it can take up to 24 hours for it to propagate.

If it is not registered, I recommend registering it, then pointing the domain to our nameservers.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-05-11 3:06 am

Is there any software that will automatically set up rss(whatever that is), set up links( no idea what my Url is ) etc ... Basically do everything except write my blogs ? Because that's what I'm gonna need on this hosting site ! HELP PLEASE. !

Staff
13,204 Points
2014-05-12 12:47 pm
Hello Alka,

RSS stands for "Really Simple Syndication". Check out this video for a really quick and simple explanation: RSS in Plain English. Basically, an RSS feed gives you a summary list of updates from a website where you have subscribed to their RSS feed.

If you are using WordPress there are no end of plugins that you can add to your website to help you manage RSS feeds. As per the explanation above, you will need to subscribe to RSS feeds in order to add it to your blog. It's not done automatically. I went and looked to see if I could find a simple one and this one might be a good fit for you:

Feed-Wrangler

I hope that helps to explain it to you. If you have any further questions, please let us know.

Regards,
Arnel C.
n/a Points
2014-06-02 12:17 pm

I am finding it very hard to be able to start blogging/writing as I am lost and cannot figure out where to log in when I go to my website.  I would like to upload a picture of myself but it seems that this is impossible.  I had to get hours of help to set up my website which is not the originial theme I picked as that, for some reason would not save.  Even the web designer that helped me found it hard.  Is there a simple way to log into my website and start writing and uploading pictures as well?  Please help as this is really frustrating me.

Regards,

Genevieve N

Staff
12,522 Points
2014-06-02 12:31 pm
Hello Genevieve,

To log into your website you should simply add /wp-admin to the end of your domain name. This will bring up the admin control area where you can log in and then work from there. For example, if your domain name is example.com then your admin login URL would be example.com/wp-admin Please let us know if you are getting an errors when attempting to log in.

Kindest Regards,
Scott M
n/a Points
2014-06-25 9:12 am

Hi,

I just created a wordpress account through my CPanel, but once the account is created and I try to login www.lifesenigmas.com/wp-admin doesnt work?

 

Staff
9,026 Points
2014-06-25 9:35 am
Hello Charlotte,

Thank you for contacting us. I was able to get your site working by renaming your php.ini to: php.ini.old

I then put a copy of the server's default php.ini file, and the site is working now.

The php.ini file controls your local local PHP settings, and can be adjusted. Most likely a rule/limitation in the old php.ini file was causing the problem.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-07-02 5:22 pm

Hi there,

When I log in to Wordpress dashboard, the password automatically comes up - how do I set it such that I have to put in the password each and every time for security

Many thanks

Mark

 

Staff
3,661 Points
2014-07-02 5:36 pm
Hello Mark,

It's going to depend on the web-browser that you're using, but you need to remove the remembered password for that particular site to stop it from auto-filling.

In Google Chrome you would:


  1. Click on the 3 stripes at the top-right, then Settings

  2. Click Show advanced settings... at the bottom of the page

  3. Under the Passwords and forms section, un-check Offer to save your web passwords if you don't want the browser saving them

  4. Click on Manage saved passwords if you just want to remove a saved password from one site

  5. In the top-right Search passwords field, type in the URL you don't want the password saved for

  6. Hover over the saved password in the list, and click the X on the far-right

  7. Click Done



In Mozilla FireFox you would:


  1. Click on the 3 stripes at the top-right, then Options

  2. Click onto the Security tab

  3. Under the Passwords section, un-check Remember passwords for sites if you don't want the browser saving them

  4. Click on Saved Passwords... if you just want to remove a saved password from one site

  5. In the Search field at the top, type in the domain you don't want the password saved for

  6. Select the saved password, then click on Remove



Please let us know if you are still having any issues getting the password to stop auto filling.

- Jacob
n/a Points
2014-08-03 12:44 am

I've installed WordPress but when I go to my admin page, it says that the webpage is not available.

Staff
12,522 Points
2014-08-04 10:29 am
Hello Rosi B.

It appears that the site was not installed in the correct directory. If you installed it via the softaculous tool by default it will install into a subfolder named wp. Please check to see if that was the case. If so, simply uninstall and when re-installing ensure that you remove the 'wp' from the Install in directory field.

Kindest Regards,
Scott M
n/a Points
2014-08-19 9:27 pm

I've tried going to my Wordpress admin page and it just shows a blank page . Ive tried on Safari and on Google Chrome and it does the same thing. However, my actual website shows up just fine.

How do I fix this?

Staff
12,522 Points
2014-08-20 9:36 am
Hello Bella,

You will want to check out our article on dealing with a blank page to find out the cause for your site. Once you know that, you can work from there to fix it or return to our Support Center to ask further questions.

Kindest Regards,
Scott M

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