Outlook 2013 not displaying Inbox
| Issue: | Outlook 2013 Inbox is empty and not showing emails. |
|---|---|
| Status: | Resolved |
| Who is impacted? | Customers using MS Outlook 2013. |
| Estimated time until resolution: | Microsoft issued an update on Jan. 14, 2014. |
Make sure you have setup outlook 2013 using IMAP, and subscribed to your Inbox successfully.
2013.03.03
Microsoft released update 2850061 on 01/14/14, to correct this issue. You can download it here, or by using your Windows Update.
2013.11.13
Microsoft updated Outlook 2013 and it caused an issue that affected many users. Here is a link to the Official Microsoft forum discussing this issue.
Some customers are reporting that this will help:
- Under the "Folder" tab, click "IMAP Folders."
- Outlook should open a dialog box with IMAP folders. There is a checkbox that says, "When displaying hierarchy in outlook, show only the subscribed folders." That should be unchecked, then force a send/receive and it should immediately start downloading the inbox files.
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2015-11-04 11:55 pm
we thank you for the program |
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2015-11-05 12:02 am
thank you so match |
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2015-11-05 12:06 am
i hope that you accept me and you my greetings |
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