If you have forgotten your FTP password, you can easily reset it. The steps to change your password will depend whether you are using your cPanel username for FTP or a separate FTP account. If you're looking for information on setting up an FTP account, please see our FTP Getting Started Guide or article on Creating an FTP Account.
If you are using your cPanel username for FTP you can reset your cPanel password following the steps in our article How to reset your cPanel password from within AMP.
If you need to reset the password for a regular FTP account (not the cPanel username) this can be done through the FTP accounts area of your cPanel.
- Log into your cPanel
- Select "FTP Accounts" under the Files area of the cPanel home screen
- Select "Change Password" in the Actions column beside the FTP account that needs a password reset.
- Type in your new password and click the "Change Password" button
If you previously saved your FTP password in an FTP program or publishing software, remember to update those programs with the new password.