At Web Hosting Hub we utilize shared servers, meaning that limited server resources such as CPU usage, are shared between all the users on the server.

If one particular user is using too much CPU usage, this can lead to excessive server loads for the other users on the server.

Consistently going over your CPU usage limits could result in a warning email being dispatched, or possibly a temporary account suspension if the usage is severe enough. So it's good to be aware of what levels of usage your account is at.

If you've been having problems with high usage on your account you can check out our guide on common causes of a slow website for a collection of possible issues to look into.

Viewing CPU graphs in cPanel

Following the steps below, you'll be able to view your account's CPU usage graphs in cPanel, and I'll explain what to look out for.

  1. Login to cPanel.
  2. click on resource usageUnder the Logs section, click on Resource Usage.
  3. 7 day cpu spikeYou can see for this particular account that they spiked their CPU usage above 100% since 19:00 last night, up until about 03:00 this morning, then they started to slowly creep back towards 100% utilization.

    In the bottom monthly graph, we can see that this is common for this user, and for the past 7 days their usage has consistently been spiking over 100%.

    In this case you would want to review your access logs for any problematic traffic that could be causing excessive usage, and you'd also want to be sure to optimize the scripts you're running on the server as much as possible. An ongoing CPU usage issue like this could end up getting your account temporarily suspended, so it's good to know where to look to find this info.

You should now know how to login to cPanel and access your CPU graphs so you can get a clear indication of just how much CPU usage your account is consuming on a daily basis.

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n/a Points
2014-06-03 2:46 pm

Can't see Resource Usage graphs in CPanel


2,342 Points
2014-06-03 3:28 pm
It appears that there was a permissions issue within one of the folders on your account. We have corrected the issue and you should now see your usage graph.
n/a Points
2014-07-28 10:25 pm
Perhaps an explanation of exactly what the levels mean....
n/a Points
2014-08-05 8:04 pm

I have been working on my online store today and just received such email. I can't see the graph either. And I need to continue adding products to my store. What should I do?

12,339 Points
2014-08-05 8:40 pm
Hello LS,

Thank you for contacting us. I looked at your cpu graph and also noticed it is blank.

Since this is just our public forum, please reply to the email you were sent and request more detailed information.

I have notified our Systems team of your graph, and it should be corrected soon.

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2014-09-23 4:56 am

It shows a huge spike in my usage on a day when I didn't log in to do anything with the website. What does that mean?

16,266 Points
2014-09-23 2:02 pm
Hello Larissa,

You don't have to do anything personally to have usage. If you have a lot of traffic then a spike can occur. It can also occur if you get hit by a lot of bots (friendly or unfriendly) or if someone is testing the strength of your site by hitting it repeatedly. Anytime a process runs on your site it uses resources. You will want to watch and see if the spike repeats, that is when it could be a bad thing.

Kindest Regards,
Scott M

n/a Points
2014-10-12 9:00 pm
There is no way to tell what process is using the processing power, so I have no idea what to stop doing. Until you can show me what I'm doing wrong, I can't correct it!

Also, your Resource Usage app does not give zoomable graphics, so it's all just fuzzy numbers with no usable information.
n/a Points
2014-10-13 6:20 am

The images in this article are from the old, very helpful, resource usage app. The current app is absolutely worthless for telling you what's going on because it's shortest timeframe is 2 days! How am I supposed to figure out when things are blowing up?  I have no way of seeing which processes are hogging CPU time... why? Why do I have to waste Tech Support's time (and my time waiting on hold for an hour)... They can see what's going on; why are they hiding it from me?

n/a Points
2014-10-13 2:48 pm

How do we control this issue? I get log files (have no clue what this is) saying that spammers enter my site causing excessive usage. Also, in which ways can we optimize? This article needs a lot of explaination for us who don't know much about site developing.

n/a Points
2015-06-18 1:34 am

What i can do to fix this problem ?

Wp super cache ... I do it

Google xml sitmap ... I do it

What i can do more ?

17,314 Points
2015-06-18 5:16 pm
Hello Motssm,

If you continue to have resource issues on your website and you're not working with a website developer, then i would recommend two things:

  • Open your site in a third-party evaluation website, such as Once they scan your site, you will get a laundry list of suggestions on how to help you optimize our website.

  • Submit a ticket to our live technical support team and ask for suggestions on what you can do to help reduce your resource usage.

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.
n/a Points
2016-05-19 5:42 pm

How do we control this issue?  

Please help me .

12,339 Points
2016-05-19 8:14 pm
Hello Bikashsoft,

Thank you for contacting us. Optimizing your website will often address many of the issues. The specific steps will differ based on how your website was built. Are you using a CMS, such as WordPress, Drupal, etc.

Typically, using caching, optimizing images, etc. will ensure your site is running efficiently as possible.

Best Regards,
n/a Points
2017-06-15 11:06 am

This very useful tool has been removed from the C panel.  Can somebody explain the rationale for this.  I used it to monitor my site because I have at times gone over my allotment and received warnings.  When I use this tool I can see spikes in usage and can usually trace them to unwanted visitors which I then block. 


12,339 Points
2017-06-15 8:10 pm
Hello Carol,

Thank you for contacting us. You can still view the same information (although not in a graph) in the updated Paper lantern by clicking Resource Profile in the Advanced section, then clicking the Resource Information tab.

Thank you,
n/a Points
2017-06-16 7:41 pm

It appears that this useful tool has been removed.  I'm trying to find an alternative way to monito my resource usage.  I went to the resource proifile page, generate a new report and under resource information this was shown and I would like to know what the numbers mean:

Top Process for spmini5

  /opt/php70/bin/php-cgi /home/spmini5/public_html/store/index.php /opt/php70/bin/php-cgi /home/spmini5/public_html/store/index.php /opt/php70/bin/php-cgi /home/spmini5/public_html/store/index.php TimePercent UsageHeaviest Process 0:00 - 03:00 21.69 php-cgi 3:00 - 06:00 23.19 php-cgi 6:00 - 09:00 25.06 php-cgi 9:00 - 12:00 29.47 php-cgi Recent


304 Points
2017-06-16 8:08 pm
"Time" is the timeframe for the reported usage. "Percent Usage" is the percentage of usage for your entire account, and "Heaviest Process" indicates what process name was the most intensive.
n/a Points
2017-10-29 3:20 pm

How can I show Cpu / Ram Usage In Cpanel Side Bar?

1,348 Points
2017-10-30 4:17 pm
It is available in the Resource Profile under Advanced.

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